Key Responsibilities: 

• Build and maintain strong relationships with international clients, addressing inquiries and providing timely quotations. Process and track client orders, ensuring smooth execution from order confirmation to delivery. 

• Prepare and verify export documentation (invoices, packing lists, bills of lading, certificates of origin) in compliance with international regulations. 

• Lead Generation & Business Development: Identify and pursue new business opportunities, generate leads, and support market expansion strategies to grow the export business.

• Collaborate with the Export Manager and sales team to align logistics and operations with sales strategies. 

• Resolve any order, documentation, or shipment issues promptly to maintain high customer satisfaction. Maintain accurate records of sales transactions, shipments, and client interactions; provide regular sales reports. 

• Identify new business opportunities and market trends to support export growth. Mentor and guide junior export staff in best practices for sales support and export processes. 

• Email Marketing Campaigns: Plan and execute targeted email campaigns to engage prospects, nurture leads, and drive export sales.