Job Purpose

• This role is responsible for gathering, analyzing, and interpreting data to provide strategic insights that drive business decisions.
• This role involves market research, customer analytics, competitive intelligence, and performance tracking to enhance enterprise solutions and improve customer experience.

Job Description.

Data Analysis & Insights Generation:

• Analyze customer behavior, usage patterns, and market trends to identify business opportunities.
• Develop actionable insights that support sales, marketing, and product teams in decision-making. Use advanced analytics tools to track KPIs and assess business performance. rewards, discounts, and exclusive benefits.
• Identify pain points in enterprise customer journeys and suggest improvements.
• Partner with sales, product, and marketing teams to align insights with business objectives.
• Present findings and recommendations to senior leadership to influence strategic decisions.
• Work with data science teams to implement predictive analytics models for enterprise customer behavior.
• Develop dashboards and reports to track enterprise segment performance.
• Use tools like Power BI, Tableau, or Excel to present insights in a clear and actionable manner.
• Ensure accurate and timely reporting to management.

Qualifications

• Strong understanding of the enterprise segment and their specific communication needs Education: Bachelor's degree in business administration, Marketing, or a related field
• Effective communication and presentation skills. Technical Skills:
• Proficiency in data visualization tools (Power BI, Tableau), SQL, and statistical analysis software.
• Strong understanding of enterprise telecom products and B2B customer behavior.
• Ability to work with large datasets and apply predictive analytics.
  
  

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