British Council Vacancy
IT Officier Description
To provide the IT support to BC staff in Egypt offices, and to ensure that the IT services meet business operations needs, corporate standards and service level agreements
IT services and support
Supervise regular checks on IT services (e.g. LAN/WAN connectivity,
Internet, IP telephony, video/teleconference, Queuing system, reception screens, email, global applications…)
Coordinate with service providers of
Internet, telephone system, and support contracts.
Work closely with IT assistants to ensure all computers/servers/peripherals are functioning, and the help desk support is properly provided.
Handle regular communication with all staff for service outage, changes, phonebook update…
Inventory system:
Supervise stores in/out processes, and updates on user custody sheets.
Make sure that the inventory sheets are consistent with stores logs, and user custody sheets
Prepare the sale list, and ensure that sold items are removed from the inventory list.
Provide regular reports on inventory, consumables, “need repair” list, and spares.
Maintain and update lists of software licenses.
Procurement: Ensure that the procured IT equipment meets the standard specification
Requirements
Post holder must be eligible to work in Egypt.
English at Proficiency Level B2
Fluent written and spoken Arabic
University degree.
MCSA/MCSE 2008 (or above) Certification
At least 3 years of IT experience.
Experience in team management
