1Call center
Handles all inquiries related to the Bank products services Marketing campaigns Inbound Outbound
2Customer Service Graduate trainee
Maintain a superior customer service experience with our client and ensure delivery of customer promise and practice brand values continue to maintain and to improve the quality of service offered
3Digital Greeter
Promote and sell full range of products services to current and potential customers at the counter via creating leads referrals on a daily basis
4Teller
Promote and sell full range of products services to current and potential customers at the counter via creating leads referrals on a daily basis
5Relationship Officer
Manage a portfolio of customers achieving revenue goals sales service and portfolio growth targets across a range of products and services for a specific pre defined set of customers to create a profitable durable relationship with 1 2 years in Retail Banking or customer service
Qualifications
Nature of job requires Excellent English in presenting all business documents and report writing and in communicating with stakeholders
Excellent Computer skills with the ability to operate different MS application
Excellent Interpersonal skills
Sales skills Capabilities
Excellent Written oral communication
Excellent Presentation Skills
Digital Oriented
Agility to Perform multiple tasks
