الرئيسية / الوظائف / 16229 مشاهدة18 أغسطس 2022


Travel Experience Counselor II - Egypt at CWT - STJEGYPT



Travel Experience Counselor II - Egypt at CWT - STJEGYPT

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Work Type : Working From Home
Experience : 0-3 Years




Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo , EG

Position Overview

Traveler Experience (TX) is seeking a Travel Counselor II who will provide consultative customer support services to clients via multiple channels

Position Description

  • Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts
  • Sells
    products that are of commercial value to CWT and contribute to CWTs
    profitability; sells “add on” attachments (hotel, other); upsells
    targeted areas of travel
  • Acts as a trusted advisor by offering
    informed and insightful recommendations which provide the best traveler
    experience in each situation
  • Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares
  • Escalates more complex problems to more experienced staff
  • لجميع وظـائف الشهر | من هنا 
Qualifications
  • Experience
    • High School diploma
    • 2+ years of experience working in a customer service environment that includes 2+ year as a travel counselor
    • Strong verbal and written communication skills
    • Good travel industry knowledge
    • Skilled in GDS and other booking tools used by CWT

للمزيد من الوظائف فى تخصص

Tourism


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