الرئيسية / الوظائف / 42392 مشاهدة11 أكتوبر 2022


Customer Service Representative - Focal Point (Remote) - STJEGYPT



Customer Service Representative - Focal Point (Remote) - STJEGYPT

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Work Type : Full Time
Experience : 3-5 Years




Gender : female
Salary: 3000 -5000
Salary Type : Net Salary
Location: Egypt

he ideal candidate likes to talk to people and proactively solve problems. You will be responsible for converting clients into enthusiastic missionaries

(Female Only)

ResponsibilitiesResponsibilities

• Listen to customers concerns, problems and questions

• Solve customer concerns and answer customer questions to the best of your ability

• Maintain a positive attitude and calmly respond to customer complaints

• Open new customer accounts

• Attract customers by positively promoting the product and company, answering questions and addressing concerns as they arise

• Recommend possible products to meet customer needs

• Refer issues and questions to managers if necessary

• Prepare product and customer reports by collecting data collected during customer interactions

• Skills and qualifications

• Some of the basic skills of a customer service representative are:

• elegant and attentive

• Strong interpersonal skills

• Strong verbal communication

• Familiar with the software used to communicate with customers and collect their information

• Knowledge of applicable products and markets

• Communicate with customers via phone, email and chat

• Provide thoughtful answers to questions about product, pricing and availability

• Work with internal departments to meet customer needs

• Entering data on different platforms


Qualifications


• At least 3 years of relevant work experience

• Excellent telephone etiquette and excellent interpersonal skills in speech, writing and interpersonal communication

• Ability to multitask, organize and prioritize work

• Ability to communicate and speak fluently in English


Salary

  • 3000-5000 EGP

التقديم| من هنـــــــــا

للمزيد من الوظائف فى تخصص

Customer Service


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