Responsibilities:

• Managing the day to day functioning of trade operations and ensuring required support is provided .
• Handling client queries and ensure they are responded to the satisfaction of customers.
• Comply with all internal, external and Regulatory procedures.
• Ensuring seamless service delivery and support for relevant stakeholders to ensure there are no process failures.
• Perform the daily control activities of Trade operations covering all product offerings.
• Ensure all departmental process documents, flows, risk and control self-assessment are carried out.
• Support in the roll out of projects providing requirements, UAT testing, go live support to avoid any client impact.

• 1-2 years relevant years of experience.
• Demonstrated basic experience within Trade Finance.
• Proficiency with Microsoft Office tools and data entry skills

• Bachelors/University degree or equivalent experience
• Fair knowledge of Trade products, ICC rules & regulations, Swift messages

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