VIP agent- Back office at Mico World Limited

VIP agent- Back office at Mico World Limited
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : Cairo , EG

Job Details

Experience Needed:More than 1 year
Career Level:Experienced (Non-Manager)
Education Level:Bachelors Degree
Gender:Male
Salary:8000 to 12000 EGP Per Month

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various chats and tickets.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Job Requirements

  • Fluent in English speaking and writing.
  • Males only.
  • Capable to work under pressure and willing to work with flexible work schedule.
  • Skilled in communication and good at handing with problems.
  • Self-motivated, results-driven, professional and efficient.
  • Minimum 1 year working experience.

Apply for here