الرئيسية / الوظائف / 2579 مشاهدة12 ديسمبر 2022

Front Desk Agent at Semiramis Intercontinental Cairo - STJEGYPT

Front Desk Agent  at Semiramis Intercontinental Cairo - STJEGYPT


Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo , EG





First impressions count. To get our guests memorable
experiences off to an unforgettable start, we re looking for a Front
Desk Agent who can make transactions feel seamless, offer exceptional
local insights, and anticipate every request to make our guests feel
right at home.



A little taste of your day-to-day:



Every day is different, but youll mostly be:

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Acknowledging IHG Rewards Club members and returning guests in person or over the phone
  • Taking, managing, and receiving payments for guest bookings
  • Making the check-in and check-out process feel swift and seamless
  • Staying one step of our guests needs to anticipate requests and offer tailored recommendations
  • Being our guests trusted contact – helping with everything from bill issues to restaurant recommendations



What We need from you:

  • Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
  • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
  • Fluency in the local language - extra language skills would be great, but not essential
  • Literate and tech-savvy - youll need a good grasp of reading, writing, basic maths and computer skills

Apply For here

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