Role Purpose



This is a outbound face-to-face customer facing role to
generate revenue by delivering product recommendations and sales
fulfilment to customers who require specific products. The primary focus
is on multiple sales streams or specialist products, however can
identify cross sell opportunities based on customer need and refers
where necessary. The role will:

• undertake product sales using EDRAS based sales process to discover and manage customer needs;
• ensure delivery of a consistently excellent customer experience.
• Implement Group mandates on risk management and regulatory compliance
  
  
  
  

• Understanding and meeting customer needs, maximising the opportunities for HSBC to achieve the WPB plan/metrics
• Leading
  the Personal Banking proposition to ensure opportunities are identified
  and customer needs are met effectively, maximising all available
  resources.
• Maximise all opportunities to cross sell and increase Product Per customer ratios
• compliance with the relevant Group standards and the Regulatory requirements
• whilst
  the job holder does not have a direct portfolio of customers they are
  responsible for generating leads and sales from the Personal Banking
  proposition and making referrals to Wealth
  
  
  
  

• B. University (BA) or (BS)
• 2 years working experience, and fresh graduates are welcomed to apply
• Good interpersonal, communication and presentation skills
• Customer-oriented and with a self-learning attitude.
• Strong self-motivation, can work under pressure.
• Computer literate, with basic skillsets (MS Office).

Apply for here