الرئيسية / الوظائف / 627 مشاهدة11 مارس 2023


Back-office customer service at MICO WORLD - STJEGYPT



Back-office customer service at MICO WORLD - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: 8000 EGP
Salary Type : Net Salary
Location: Cairo


Responsibilities:



-Communicating with customers through various chats and tickets.

-Maintaining a positive, empathetic, and professional attitude toward customers at all times.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Processing orders, forms, applications, and requests.

-Keeping records of customer interactions, transactions, comments, and complaints.

-Communicating and coordinating with colleagues as necessary.

-Providing feedback on the efficiency of the customer service process.



Requirements:



-Fluent in English speaking and writing.

-At least 1 year of experience in Customer service or Sales

-Familiar with social media and live streaming apps.

-Creative and innovative in work scope.

-Capable of working under pressure and willing to work with a flexible work schedule.

-Skilled in communication and good at handling problems.



2 Days off.

Rotational shifts, 8 hours and one hour break.

Medical and social insurance.

Salary is 8K


Apply Now

للمزيد من الوظائف فى تخصص

Customer Service


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