
الخبرة : 0-3 سنة
الراتب : 8000 EGP
المكان : Cairo
Responsibilities: -Communicating with customers through various chats and tickets. -Maintaining a positive, empathetic, and professional attitude toward customers at all times. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments, and complaints. -Communicating and coordinating with colleagues as necessary. -Providing feedback on the efficiency of the customer service process. Requirements: -Fluent in English speaking and writing. -At least 1 year of experience in Customer service or Sales -Familiar with social media and live streaming apps. -Creative and innovative in work scope. -Capable of working under pressure and willing to work with a flexible work schedule. -Skilled in communication and good at handling problems. 2 Days off. Rotational shifts, 8 hours and one hour break. Medical and social insurance. Salary is 8K