الرئيسية / الوظائف / 5354 مشاهدة14 مارس 2023


Corporate Service Unit Officer at AL AHLI BANK OF KUWAIT - STJEGYPT



Corporate Service Unit Officer at  AL AHLI BANK OF KUWAIT - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo

Job Purpose


Provides an efficient and qualified service to existing / prospective Corporate customers


Key Accountabilities


  • Enhancing
    some of daily internal system reports such as clearing reports,
    instalments reports and outstanding LC & LG reports provided to
    Customer Service Unit team to allow the team to provide more accurate
    and efficient data to customers.
  • Coordinate
    with all related departments to make sure that TAT and process are in
    place and updated to fulfill any uncovered gaps shown in Customer
    Service Unit daily.
  • Maintaining
    and improving high levels of customer satisfaction by providing quick
    and accurate responses and resolving queries efficiently.
  • End to end handling of complaints, follow up and arrange for satisfactory resolutions with all involved parties .
  • Preparing Customer requests reports that are relative to account position and account dues position.
  • Ensure contacting all Corporate customers in regular bases to obtain their level of service satisfaction.
  • Handling Customer requests that related to trades and settlement
  • Handling the whole Foreign Exchange process

Education


Bachelors Degree or Equivalent Certification/Experience

Experience


  • Understanding of corporate banking products and services.
  • Knowledge in accounting policies & standards and financial analysis tools & technique.
  • Effective communicating skills
  • 1 to 5 years banking sector experience – specifically in Customer Service
  • Preferably Obtained Credit course

للمزيد من الوظائف فى تخصص

Banking


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