Your Responsibilities:
Your responsibilities include, but not limited to:
- General administrative support: takes care of general
administrative tasks and maintains the administrative processes also in
case of absence of the line manager/team members. - Interaction:
Informs, advises and supports the team and associates from outside the
team on processes, guidelines and services that are specific to the
department. - Work processes in own area of responsibility:
Supports optimization of current processes and/or introduction of new or
modified processes. - Handling of administrative projects tasks
with clearly defined content and time limitations. Acts as a team member
for administrative projects & manages the administrative part of
special tasks. - Supervisory tasks: Guarantees a smooth
adjustment to the job of new employees in the own area of
responsibility. Takes over supervising for colleagues in the
administrative area (e.g. apprentices, new employees etc.). - Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
Reporting of technical complaints / adverse events / special case
scenarios related to Novartis products within 24 hours of receipt.- Distribution of marketing samples (where applicable).
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive
work environment and diverse teams representative of the patients and
communities we serve.
Minimum Requirements
What youll bring to the role:
- 2-5 years of experience providing administrative support in a multinational company.
- Bachelors degree or equivalent.
- Excellent communication skills including a sound command of spoken and written English.
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