الرئيسية / الوظائف / 18719 مشاهدة27 مايو 2023


Customer Service at Al Ahli Bank of Kuwait - STJEGYPT



Customer Service at Al Ahli Bank of Kuwait - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo , EG


Job purpose

Deliver high quality service to customers through providing banking services.

Generic Accountability

  • Achieve sales targets covering all required banking products as per branch business objectives.
  • Identify sales opportunities and utilize those to achieve customer efficiency.
  • Explain products and services to customers in order to achieve sales.
  • Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints.
  • Resolve issues and complaints from customers; escalate issue when outside authority.
  • Process requests from existing and new customers and provide them with excellent service from day 1..
  • Send, receive and file confirmations and ensure transfers are properly processed.
  • Create, update and maintain relevant customer records ensuring that data is recorded appropriately.
  • Ensure all activities comply with corporate governance & regulatory/legal frameworks.

Education

  • Bachelors degree in relevant discipline

Experience

  • Minimum 0-2 years experience in Customer service

Apply Now

للمزيد من الوظائف فى تخصص

Banking


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