Responsibilities
.moderate all content within forums, comments, images, videos and audio, liaising with the Community team where required.
• Manage the banned user process, and track and remove previously banned users.
• Maintain the Moderation Guidelines and ensure they are up to date.
• Processing emails and complaints, escalating when necessary.
• Moderate communities located in social networking sites including Facebook, Instagram, Twitter, and other similar social media outposts, adapting methodology where appropriate.
Daily update Leads Report that is generated through publishing tools, automatically or through comments.
Qualifications