What is in it for YOU!

• Best salary in the market

• Transportation provided

• Medical and social insurance

• Location is in Smart village

• Overnight bonus

Job Responsibilities:

• Provide superior customer service by assisting clients, using the corresponding communication

channel: voice

• Educate customers when needed, and provide guidance to customers in service provided.
• Manage large amounts of workload (incoming and outgoing calls, etc.).
• Identify and assess customers needs to achieve satisfaction.
• Document interactions properly as trained.
• Use available tools to be able to research for answers and solutions for customers.
• Provide excellent customer service using proper language and communication skills.
• Build sustainable relationships and trust with customer accounts through open and interactive

communication.

• Administratively process everything agreed with the end users to satisfy the service, by using

different computer applications.

• Follow communication procedures, guidelines and policies. Be up to date with new procedures

and services, in order to effectively manage assistance to the customer.

• Attracts potential customers by answering product and service questions.

What are we looking for:

Fluent English Speaker: level B2/C1

Apply Now