Responsibilities
The job duties of a banking call center agent can vary by employer and depend on whether the representative works with customers over the phone. All representatives can expect to:
-Answer questions about account types and banking products, such as money market accounts, loans, and credit cards
-Check on the status of customer accounts and track checks and payments
-Review and explain account charges
-Assist banking customers who are victims of fraud, theft, or identity theft
-Assist customers with replacing lost or stolen credit or debit cards
-Assist with address changes
Benefits:-
-Location: Maadi - 6th October - Nasr City - 5th settlement - El-Shrouk (Inside the bank)
-Salary 6600 L.E + 1000L.E KPIs
-Annual profit share + Bonus
-Social and medical insurance.
-Availability to join staff after 2:3 years
Qualifications:-
-Bachelors degree at (LAW - Commerce - Business - IT - Language & Translation - Computer Science
-Very Good English level up to Excellent (B1:B2)
-Done military service and graduated
-Professional way of talking
-Presentability
