Job Purpose;

To receive and handle incoming calls to the Call Center

Key Accountabilities;

• Handle calls within the service standards set.
• Respond to customers in courteous manner.
• Effectively comply to all scripts provided to handle all products
• Initial investigation of the cases to provide immediate customer response.
• And any other assigned tasks.

Academic and professional qualifications

Bachelors degree

Experience and other requirements

Basic Qualifications:

Customer service orientation and attitude

Excellent communication skills

positive attitude

Minimum Experience:

0-2 Years of experience.

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