الرئيسية / الوظائف / 6739 مشاهدة17 أبريل 2020


Teller at Citi Bank - STJEGYPT



Teller at Citi Bank - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Location: cairo
Responsibilities
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Complete basic and advanced Teller transactions including liquidation draft issuances in house transfers draft cancellations and account updates
Identify referral opportunities for new products and services based on client financia goals
Educate clients on digital and self-service opportunitties offered by Citi
Adhere to bank policies operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets
Ensure all client needs are met and effectively manage any client issues/concerns escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency.

Qualifications
1-3 year relevant experience
Demonstrated sales and customer service experience in retail or financial setting
Money handling experience
Effective problem solving and communication skills
Ability to work well in a team oriented environment


Education
High School diploma or equivalent


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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