Role Purpose
Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Office Services Coordinator will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.
What This Job Involves
Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
Monitor and maintain office equipment and supplies
Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates
Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained
Manage Trouble Ticket (Remedy) requests (help desk) - interface with internal customers and action queries promptly in line with service level agreements
Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
Travel/Visitors support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
Assist in the organizing of internal and external Client events
Managing the quality of conferencing facilities
Manage food and kitchen facilities – provide direction to housekeepers
Raise purchase orders
Manage Wiki pages and other communication channels for the site(s)
Deputise / provide cover for Building Operations Coordinator / Facilities Manager when appropriate
Responsible for all other duties and tasks as assigned
Every day is different, and in all these activities, we d encourage you to show your ingenuity.
Sounds like you? To apply you need to have-
Knowledge of the Facilities/Office Services Coordinator role
Previous experience of working within a in a high profile corporate environment
Previous reception or hospitality experience
Education- Diploma/degree level
Problem solving skill
Good decision making
Excellent written/verbal communications
Spreadsheet and word processing
Customer focused
Good inter-personal skills
Assertive
Attention to detail
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