Your Role And Responsibilities


Act as technical resource and point of escalation for team members.
Interact with the relevant Open Source Communities on behalf of clients and your interests
Engage in identifying and resolving complex problems relating to installation, update, configuration, operations or performance.
Present knowledge via articles, blogs and remote training.


Required Professional and Technical Expertise


2 -5 years experience submitting problem reports via github to one or more of these (or similar) open source projects: Elasticsearch, Kubernetes, OpenStack, Ceph, Ansible, Debian, Grafana, Prometheus.
Experience answering questions on a public support forum (community mailing list, web forum or Stack Overflow like forum)


OR


4 – 7 years experience Solving complex problems involving one or more of these (or similar) open source projects: Elasticsearch, Kubernetes, OpenStack, Ceph, Ansible, Debian, Grafana, Prometheus.
Excellent Written and Verbal communication skills


Nice to have


An understanding of what it takes to migrate from proprietary to Open Source platforms
Cloud integration experience
1 – 3 years Leadership experience


Required Technical and Professional Expertise


N/A


Preferred Technical And Professional Expertise


N/A
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