الرئيسية / الوظائف / 29700 مشاهدة05 أكتوبر 2020


Relationship Officer - ABK bank - STJEGYPT



Relationship Officer - ABK bank - STJEGYPT

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Work Type : Full Time
Experience : 1-2 Years




Gender : male and female
Salary: not mentioned
Salary Type : Net Salary
Location: Cairo, EG
Relationship Officer

Date: Oct 5, 2020

Location: Smart Village Branch (EGY43), Egypt

Company: AL AHLI BANK OF KUWAIT

Job Purpose
Deliver high quality service to customers through providing banking service
Key Accountabilities
 

• Sales Achieve sales targets covering all required banking products as per branch business objectives.

• Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.

• Products Explain products and services to customers in order to achieve sales

• Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints

• Complaints Resolve issues and complaints from customers; escalate issue when outside authority

• Customer requests Process requests from existing and new customers and provide them with excellent service

• Customer administration Send, receive and file confirmations and ensure transfers are properly processed

• Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately

• Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks



 
Education
Bachelor Degree or equivalent certification/experience
Experience
From 0 to 4 years of banking experience
Competencies & Skills
Customer Centric,
Effective Communication,
Professional Ethics,
Result Focus,

Apply now »

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