We are looking for a reliable Logistics specialist to be responsible for the overall order fulfillment and supply chain management. The goal is to execute the entire order cycle from vendor to customer
Shipments and Deliveries Logistics
Execute a logistics plan to move products and packages to reach destinations on schedule
Manage daily routes of shipments and deliveries and track the progress to ensure delivery on time.
Conduct a cost analysis of several shipping companies in order to select one that is cost-efficient and able to handle the shipment loads.
Direct optimize and coordinate full order cycle.
Ensure Client Satisfaction
Review, analyze and make recommendations on improvement opportunities in each service lifecycle phase
Understand the core issues affecting customers satisfaction and work with the relevant teams to resolve them.
Monitor customers satisfaction and contractual compliance for our clients.
Responds to customer orders queries in line with standards set and agreed response times .
Compile statistics relating to customer orders service performance and produce a variety of reports to analyze data and identify key areas where improvement is required .
Collate useful qualitative feedback from customer orders and share with the relevant team to assist in product development and adoption of improved practices.
Financial and Reporting
Identify opportunities to minimize cost and/or increase sales/revenue.
Issue shipping cost reports .
Analyze and report the monthly data such as ( number of shipments type of shipments success rate etc..) .
Job Requirements
What you need to be successful:
2-5 years of experience
4-year University degree or equivalent experience
Highly motivated and driven self-starter with a history of achievement in personal and work goals
Excellent relationship-building skills with a strong sense of curiosity. Possesses an innate ability to extract information and business requirement from prospects
Tremendous time management and organization skills; Detail-oriented
High degree of persistence and follow-through
Positive and energetic phone skills and excellent listening skills
Excellent written & verbal communication skills
Strong problem-solving and analytical skills
Ability to quickly understand and demonstrate technology and business value propositions
The desire to work in a high-energy, fast-paced, team environment
Savvy using software tools and systems
Clik here
