Retail CRM Analyst - ALEXBANK - STJEGYPT
Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Salary: not mentioned
Salary Type : Net Salary
About the job
- Generate all the required analytics, incentive and regular reports (daily, weekly, monthly and ad-hocks) that support CRM and digital department performance.
- Manage campaigns implementation end to end on CRM platform.
- Track and Monitor the campaigns results supported with new recommendations based on deep analysis to improve results.
- Identify new cross/up sell opportunities based on the pattern of customers historical purchase or defined hints.
- Analyze large, multi-dimensional datasets, identifying actionable insights and recommendations.
- Support CRM and Digital platforms integration projects.
- Full knowledge of data warehouse tables and data mining
- Good knowledge of banking products and services
- SAS Enterprise guide – or SQL is a Must
- Good Knowledge of CRM Applications
- Excellent knowledge of MS Office
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