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الرئيسية / الوظائف / 4242 مشاهدة24 سبتمبر 2021

SME Sales Officer - EG BANK - STJEGYPT

SME Sales Officer - EG BANK - STJEGYPT
لا تنسي الاستفادة بمزايا قنواتنا عالتليجرام
اشترك الآن للحصول على كورسات مدفوعة ( مجانية ) وتدريبات اضغط هنا للإشتراك
Work Type : Full Time
Experience : 0-1 Years
Gender : male and female
Salary: not mentioned
Salary Type : Net Salary
Location: Cairo EG

JOB PURPOSE

The SME (SBL) Sales Officer is responsible for implementing sales plan for the department to achieve the goals set by the Retail Management and implements the SME (SBL) Sales initiatives set by the Department.



MAJOR RESPONSIBILITIES AND ACOUNTABILITIES

Maximizes products sales to reach set targets by probing customer needs

Implements the detailed SME (SBL) sales plans to achieve his/her targets

Plans daily calls and visits to ensure achievement against targets

Adhere to the bank instructions on Control in order to avoid any fraudulence

Promotes EGBANK SME (SBL) product and services through direct and cross selling techniques to achieve the bank goals and increase its market share in SME (SBL) Sales

Maintains a strong relationship with customers and work constantly on improving it, and ensures that service quality exceeds customers expectations and fulfills customers needs on a level that ensures preserving those customers

Represents the bank in the exhibitions and campaigns that the bank conducts to reflect the best image of the bank

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KEY PERFORMANCE INDICATORS (KPIs)

Achievement of SME (SBL) sales targets

Achievement of service quality standards

Adherence of the bank control instructions

Number of customers complaints and recurrence of customers complaints

Customers retention rate

Number of cross selling conducted by the job holder

Number of field visits conducted by the job holder and by his/her team

Number of exhibitions and campaigns attended by the job holder

Number of customers attracted by the job holder through exhibitions and campaigns



JOB DIMENSIONS

Number of associates

: None

Financial responsibilities  

: Sales budget



WORKING RELATIONSHIPS

Internal

: Retail Division, Credit Risk Division, Operations Division

External

: EGBANK existing and potential customers



JOB REQUIREMENTS

Minimum education           

: Bachelor degree in Business Administration or financial sciences from a reputable university

Desired education

: N/A

Languages

: Fluent in Arabic and English (writing and speaking)

Ideal experience

: Minimum 1 year experience in Retail Banking and sales



TECHNICAL COMPETENCIES

Excellent knowledge of banking industry products and services

Marketing and selling skills

Flexibility and amiability

Planning and organization skills

Responsible

Ability to work under pressure

Team work spirit

Detailed oriented

Speed and precision in work

Excellent communication skills

Computer and different system applications skills


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