الرئيسية / الوظائف / 12116 مشاهدة24 سبتمبر 2021


Teller - EG BANK - STJEGYPT



Teller - EG BANK - STJEGYPT

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Work Type : Full Time
Experience : 0-1 Years




Gender : male and female
Salary: not mentioned
Salary Type : Net Salary
Location: Cairo EG
  • MAJOR RESPONSIBILITIES AND ACOUNTABILITIES
  • Executes all counter transactions in an efficient and organized manner
  • Handles customers cash requests and general inquiries in a professional manner, and refer them to concerned parties whenever needed
  • Spots any potential selling opportunity and refers it to concerned parties
  • Handles efficiently custody items, and keys as per custodian matrix and relevant policies and procedures
  • Adhere to Branch Operating Model
  • Carries out any task requested by the Head of Cash, the Operation Manager, and the Branch Manager
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  • KEY PERFORMANCE INDICATORS (KPIs)
  • Number of counter transaction mistakes and cash discrepancy
  • Achievement of service quality targets
  • Number of potential selling opportunity spotted by the job holder
  • Number of audit notes and recurrence of audit notes
  • Number of customers complaints and the recurrence of the same complaint
  • Customer feedback surveys and pulse checks
  • Number of remarks and recurrence of remarks in quality assurance individual reports


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Banking


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