Overview:
We are seeking a dedicated and knowledgeable Product Specialist with a specialty in pathology to join our sales team. The ideal candidate will be responsible for driving sales and improving customer satisfaction for our pathology laboratory medical devices. This role requires a blend of technical expertise, strong relationship-building skills, and the ability to deliver exceptional customer service.

Key Responsibilities:

• Act as the lead point of contact for all customer account management matters within the pathology segment.
• Build and maintain strong, long-lasting relationships with customers across all assigned channels, ensuring their needs are met.
• Ensure the timely and successful delivery of our pathology solutions in alignment with customer needs and objectives.
• Determine technical solutions in accordance with product specifications and customer requirements.
• Develop and implement joint business strategies to convert targeted new business opportunities, specifically within the pathology market.
• Identify and collaborate with key opinion leaders and reference sites to enhance product visibility and credibility.
• Engage with existing customers to develop new business opportunities and identify areas for improvement to meet sales quotas.
• Foster strong customer relationships through effective written, verbal, and interpersonal communication skills.
• Develop and deliver product training sessions to end users as well as support field associates in understanding product offerings.

• Forecast and track key account metrics, including quarterly sales results and annual forecasts, to inform strategic planning.
• Collaborate with the sales team to identify growth opportunities within the assigned pathology territory and leverage key opinion leaders for business development.