Company Description
Steigenberger Hotels and Resorts offers a unique blend of rich tradition and modern luxury in iconic locations across Europe, Africa, and the Middle East. Known for creating unforgettable experiences, we specialize in providing world-class service. From elegant accommodations and fine dining to rejuvenating spa offerings, we ensure every guest enjoys the perfect balance of relaxation and exploration. Our dedication to excellence sets us apart, making each stay as memorable as it is comfortable.
This is a full-time on-site Spa Manager role based in Giza. The Spa Manager will oversee daily operations at the spa, ensuring exceptional customer service and satisfaction. Responsibilities include managing spa staff, maintaining the quality of spa services, overseeing budgeting and financial management, and ensuring compliance with health and safety standards. The role also involves contributing to the development of innovative wellness programs and nurturing client relationships.
- Proven expertise in Spa Management and a deep understanding of Skin Care practices
- Strong focus on Customer Satisfaction and Customer Service excellence
- Experience in Budgeting and overseeing financial aspects of spa operations
- Leadership capabilities and ability to effectively manage a team
- Excellent communication and interpersonal skills to build client relationships
- Relevant certifications in spa or wellness management are preferred
- Previous experience in the hospitality industry is an