Erada Finance is now hiring "Technical Support Engineers" Responsibilities: - Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications. - Supporting the roll-out of new applications. - Giving regular maintenance to existing hardware and computer systems. - Replacing or repairing the necessary parts. - Speaking to customers to quickly get to the root of their problem. - Providing timely and accurate customer feedback. - Providing assistance to company staff with technology-related issues: - Understanding the issue and its cause. - Solving the problem; and explaining the problem to the staff member Qualifications: · Degree in computer science or information technology. · 1-3 years’ previous related work experience as a Technical Support, desktop support, or a similar role. · Certification in Microsoft, Linux, or Cisco is a plus. · Proficiency in Windows/Linux/Mac OS. · Experience with remote desktop applications and help desk software. Locations: - Cairo "Dakahlia / Luxor" If you are interested, kindly send your CV to [email protected] with subject "Tech. Support" and the location