Job Accountabilities & Responsibilities

• Plan and coordinate all activities related to the O&M of all project buildings and facilities, including systems and scope of work.
• Ensure that the quality of work meets the set standards and objectives.
• Maintain high staff productivity and efficiency in a professional and safety-conscious environment.
• Control financial performance and overall costs.
• Supervise and monitor the performance of the project team, subcontractors, and suppliers.
• Plan and organize technical and administrative training for staff and labor.
• Support the project in achieving KPIs.
• Be accountable for the overall performance of the business unit, both financial and non-financial.
• Implement strategies approved by the Director of FM.
• Manage the Hajj season operations within the project.
• Maintain good relations with customers and business partners, resolving contractual issues at appropriate levels.
• Develop and oversee the implementation of operational policies and procedures aligned with FM strategies and objectives.
• Address and resolve technical issues as they arise.
• Coordinate with other projects for resource optimization.
• Coordinate effectively with centralized functions.
• Provide necessary supervision to ensure a well-functioning project.
• Work collaboratively as a team member reporting to the Operations Manager.
• Ensure effective communication with the client.
• Identify and track KPIs, and develop plans for operational and cost improvements.
• Maximize revenue by securing additional work, scope, or area to enhance profitability.

Skills

• BSc or equivalent in Electrical Engineering or Building discipline.
• Preferred certifications: PMP, FMP, CFM, CEM.
• Minimum 10 years of managerial experience, with at least five years in Operation and Maintenance or Facilities Management.
• Saudi National, aged 30–40 years.
• Based in Makkah.
• Fluent in Arabic and English (reading, writing, speaking).
• Proficient in MS Office (Word, Excel, Databases).
• Experience with CAFM, ERP, and related systems.
  

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