To efficiently provide our creative team with guidance and ideas to launch new impressive projects, devise the concepts and strategies for a particular venture and will monitor its progress to achieve the best possible outcome of our projects both visually and essentially to meet customer expectations and drive our sustainable growth.

. Main Responsibilities:

• Building trusted and long-term relationships with key clients.
• Build relationships with key employees among customers
• Supervise, mentor and coach account management team
• Motivate team members to exceed expected goals
• Provide feedback and counsel to account staff to meet quotas/objectives
• Addressing client concerns and complaints.
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with client to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help business development up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain clients
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams (e.g. business development, senior management) to address customers’ needs
• Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
• Manage and close client businesses to achieve profitability.
• Address client concerns promptly and professionally.
• Inform clients about company products, services and promotions.
• Discuss business contracts and cost with clients.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.

ٌRequirments:

• 
  
• 9+ years of proven work experience in Account management or similar position
• Demonstrable experience in negotiation and meeting client requirements
• Solid understanding of budgeting and reporting on progress
• Knowledge of performance evaluation techniques and metrics
• Working knowledge of MS Office and/or relevant software
• Excellent communication and interpersonal abilities with aptitude in fostering long-term relationship

• للتقديم الان