Job Details

Experience Needed:2 To 3 Years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Salary:Confidential, Confidential, Commissions Based On Targets

Job Categories:

• Customer Service/Support
• Sales/Retail

Skills And Tools:

Tele salesCustomer relationship managementSales negotiationTime managementProblem-solvingLead generationCommunication

Job Description

• We are seeking a driven and focused Tele sales Representative to join our team. Our ideal candidate will have a strong background in tele sales and be confident when speaking to customers.
•  The focus of the role is to call customers, advise of the availability of products and services available for purchase and entice customers to buy the product or service.

Responsibilities:

• Make outgoing calls to customers to advise them of products and services that may be of interest to them.
• Take customer information and update it in the database as required.
• Put through relevant sales and contracts for sales of goods or services.
• Explain products and service features to clients.
• Pass on leads to the outbound sales team if applicable.
• Upsell and cross-sell other products that may be useful for clients.
• Understand the customers' needs and tailor the service to their needs.
• Be patient with a polite and customer-focused telephone manner.
• Update customer information such as change of address and phone number when requested to do so.
• Follow-up calls with emails if required.

Job Requirements

• Minimum of 2 years previous experience within a quality assurance role
• Ability to communicate with customers and other staff members
• Strong problem-solving skills
• Knowledge of sales Photocopying Equipment’s, Print Management Solutions (PMS) & services will be preferably.
• Resilient and positive nature
• Able to work as part of a team and achieve team goals and targets
• Strong communication skills, both written and verbal
• proficient in the use of computers and their software
• Good interpersonal skills
• Good listening skills, with high levels of attention to detail
• Ability to multitask

 

 

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