الرئيسية / الوظائف / 3454 مشاهدة08 مارس 2022


Collection Officer Egypt at Mashreq Bank - STJEGYPT



Collection Officer Egypt at  Mashreq Bank - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo,EG


Key Result Areas

Work a queue of delinquent accounts & resolve delinquency status
Contact customers & convince them to pay; identify reasons for non-payment
Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the TL.
Propose settlement negotiations to recover delinquent balances (these accounts should be seriously delinquent)
Update contact details of customer & raise regular maintenance to facilitate customer requirements (billing changes, SI changes, reversals etc)
Route difficult/complex cases to the Team Leader.
Achieve performance targets that have been communicated
Provide feedback on portfolio to Team Leader


Knowledge, Skills And Experience

Graduate
Excellent communication skills
Good excel/word skills
Multi-lingual ability is an advantage (English + 1 other)
Assertive & confident

للمزيد من الوظائف فى تخصص

Banking


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