Reports to: Section Head, Accounts Receivables 

Purpose:

Responsible for handling all Accounts Receivable activities that includes but not limited to: handling clients accounts, posting related entries, monitoring collections, resolving collections issues and generating all Accounts Receivables related reports.

Job Accountabilities:

• Locates and notifies customers of delinquent accounts (overdue accounts) by mail, telephone, to solicit payment.
• Confers with customers by telephone or in person to determine reasons for overdue payments and to review the terms of credit contracts.
• Advises customers of necessary actions and strategies for debt repayment.
• Attends to customer inquiries regarding issues with their accounts.
• Records information about Financial status of customers.
• Updates customers account and records cheques details on ERP.
• Reviews & follows up on credit and cash customers outstanding invoices.
• Posts customer payments by recording cash, checks, and bank transfers, and Accounts Receivable journal entries on ERP system.
• Reconciles the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Establishes a good relationship with the customers, handles their inquiries and replies to all needed clarifications as requested.
• Contacts and informs customers of overdue balances to assure timely settlement.
• Ensures timely monitoring for the expired credit agreements and proper filing for the credit agreements.
• Facilitates payment of invoices due by sending bill reminders and contacting clients.
• Generates aging reports detailing accounts receivable status.
• Handling students inquiries related to their balance, deadline etc.
• Coordinates with internal and external auditors and participates in end of period audits, as well as providing documents and materials as required.
• Assists in monthly closing activities.
• Records all expense entries and ensures high accuracy postings.
• Prepares and provides all Tax inspection requirements.
• Avoids receiving and Audit or Management letters in own area of responsibility.
• Ensure compliance with all Finance policies, Processes & SOPs.
• Pro-actively making suggestions for improvements in procedures/savings.
• Generates a weekly report from system on due cheques.
• Prepares all necessary end of month and end of year report.
• Performs any other tasks requested from manager, Accounts Receivables or Finance Director.