In this role, you will:

• Become the voice and face of Concentrix s clients for our valued customers. Handle inbound inquiries via phone, email, and chat, providing exceptional service and support throughout the sales journey.
• Act as a trusted advisor and advocate for customers. Actively listen to their needs, identify pain points, and recommend solutions that best suit their requirements.
• Possess a deep understanding of products and services. Be able to clearly explain features, benefits, and value propositions, providing accurate and timely information.
• Proactively address customer concerns and troubleshoot issues. Work collaboratively with internal teams to resolve problems efficiently and ensure customer satisfaction.
• Contribute to exceeding sales targets and customer retention objectives. Be a key driver of success.

Benefits:

• Competitive Salaries
• Social and Medical Insurance
• Transportation

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