About the job
Tele Sales – Selling General Insurance Products (Motor, Medical, Health & Travel) to New & existing General Insurance Clients of Mashreq.
Key Result Areas
- Delivering daily/monthly KPA / KPI (calls, revenue target, system update etc.)
- Portfolio management – General Insurance Products.
- Retention of existing clients in a compliant & timely manner to ensure client is not lost to competitor.
- Exceptional customer service and end to end relationship management.
- Handling all customer queries/complaints relating to pricing, cancellation or policy document requirements.
Knowledge, Skills and Experience
- 1+ years of related banking experience (General Insurance Sales)
- Strong understanding of General Insurance Products (Motor, Medical, Health & Travel Insurance).
- Excellent Communication and negotiating skills.
- Familiarity with bank/Insurance providers operations, sales, support and system environments and a strong customer focus.
- Very well versed competitor offering and market know how.
- Excellent communication skills in English is mandatory for this role
Apply for here