Job Responsibilities:

• Responsible for bridging business needs and technical solutions by analyzing, documenting, and translating customer requirements into clear system and functional specifications.
• Supports both pre-sales and project implementation phases, ensuring delivery of optimal, scalable, and value-driven solutions while maintaining strong customer engagement and internal team alignment.
• Plan and manage analysis activities during both pre-proposal preparation and implementation phases
• Conduct requirements elicitation through interaction with potential and existing customers, including Orientation sessions, Questionnaire’s preparation, Requirements-gathering interviews & Findings and validation workshops.
• Analyze business and user requirements to address customer needs and recommend optimal business and technical solutions, while informing clients of realistic technical constraints
• Interpret business and user requirements into clear, structured, and comprehensive documentation
• Align with technical and solution teams to map user requirements into practical system and workflow specifications
• Support design, development, and testing teams during implementation and transfer business knowledge.
• Support RFI / RFQ / RFP business inquiries and proposal preparation.
• Provide day-to-day performance management for subordinates, including feedback, coaching, career development, and disciplinary actions.

Required Qualifications:

• Bachelor’s in computer science or equivalent.
• Minimum 8–10 years of experience in the same or related industry
• Strong combination of technical expertise and business leadership skills
• Solid awareness of technical architecture, workflow engines, and industry trends
• Good understanding of GIS concepts, spatial data, and GIS-based applications
• Very good understanding of business processes, business cycles, and multi-market exposure
• Awareness of workflow engine concepts, including process automation, approvals, orchestration, and state management
• Understanding of GIS concepts and applications, including spatial data, maps, layers, and GIS-enabled systems
• Experience in enterprise software solutions and digital transformation projects
• Experience working on systems that integrate GIS, workflow engines, and business process automation
• Strong documentation skills (BRD, FRD, SRS, use cases, user stories).
• Fluency in English and Arabic (spoken and written).

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