Job Description

The role of a Waiter/Waitress in Al Kuwait, Kuwait, is essential in providing exceptional dining experiences to guests. This position requires a friendly demeanor, excellent communication skills, and a passion for customer service. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring that guests have a memorable experience. You will work closely with the kitchen staff and management to maintain high standards of service and cleanliness.

Responsibilities:

• Greet and seat guests in a friendly and welcoming manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks to customers in a timely manner.
• Assist in maintaining cleanliness and organization of the dining area.
• Handle customer complaints and inquiries with professionalism.
• Collaborate with kitchen staff to ensure timely food preparation and delivery.
• Provide menu recommendations and answer questions about food and beverages.
• Participate in training and development programs to enhance service skills.
• Ensure compliance with health and safety regulations in the dining area.

Skills

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Excellent attention to detail and organizational skills.
• Positive attitude and a customer-oriented mindset.
• Flexibility to work various shifts, including weekends and holidays.
• Previous experience in a similar role is an advantage.
• Ability to work as part of a team and independently.
• Knowledge of food safety standards.
• Willingness to learn and adapt to new procedures.
• Proficiency in multiple languages is a plus.

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