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This comprehensive course provides a deep dive into Microsoft 365 Copilot and how it is transforming the way people work with AI. Designed for professionals, power users, and AI-curious teams, the course covers Copilot Chat, advanced productivity features, and the growing ecosystem of AI agents within Microsoft 365.
Learners will explore how Copilot memory and personalization work, how Copilot Chat differs between work and web contexts, and how GPT-powered reasoning models enhance decision-making and research. The course also demonstrates how to build and use AI agents, including SharePoint Knowledge Agents, Researcher Agents, and business-focused agents for sales, service, and workflows.
Practical use cases are highlighted across Excel, Word, PowerPoint, automation tools, and app-building scenarios—showing how Copilot can generate insights, build apps, automate processes, and connect with tools like SharePoint, Confluence, and Power Platform. The course also covers licensing options, security considerations, and how to choose the right Copilot tools for different business needs.
By the end of the course, learners will have a clear, real-world understanding of how to use Microsoft 365 Copilot strategically to work smarter, automate tasks, and stay ahead as AI reshapes the future of work.