About the job
Site Name: Egypt - Cairo
Posted Date: Jun 10 2021
Job Purpose
To provide high quality comprehensive HR transactional support (Tier 1/Tier 0) across all GSK businesses in a cluster/country by focusing on enhancing technology utilization data quality and metrics to increase HR customer satisfaction.
Key Responsibilities
· Provide transactional HR support across all processes and across all business units within the country/cluster.
· Support internal client groups with responses to queries and provision of advice and guidance.
· Manage the employee interface ensuring understanding compliance and satisfaction. with HR Policies and processes mitigating risk of employee dissatisfaction and litigation
· Use data and metrics to ensure the high performance of Tier 1/Tier 0 processes and propose improvements to enhance the customer experience.
· Own the data quality of our systems and ensure appropriate follow-up with employees / line managers to secure this.
· Maintain records in HR systems to ensure entries are updated for payroll and other key HR processes.
· Liaise with external suppliers as appropriate to deliver HR services.
· Support continuous improvement activities to further simplify and standardize processes.
Knowledge/ Education / Experience Required
· University Bachelors degree.
· 1 - 2 years of experience .
· Excellent command of the English language
· Good Computer Skills with Microsoft office.
Preferred Qualifications
· 1 - 2 years of experience in HR is preferred
· Excellent IT skills and ability to manage the technological landscape for all available HR tools.
· Excellent analytical skills in order to manage and interpret data making an impact on efficiency of HR transactions and processes.
· Ability to exercise good judgement and initiative in finding solutions.
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