Job Description

The role of a Waiter in Kaslik, Lebanon, is essential in providing an exceptional dining experience for guests. As a key member of the restaurant team, the waiter is responsible for serving food and beverages, ensuring customer satisfaction, and maintaining a welcoming atmosphere. This position requires excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be passionate about food and service, with a commitment to delivering high-quality experiences to patrons.

Responsibilities:

1. Greet and welcome guests in a friendly and professional manner.
2. Present menus and provide detailed information about food and beverage options.
3. Take accurate orders and relay them to the kitchen staff promptly.
4. Serve food and drinks to customers, ensuring timely delivery.
5. Monitor guest satisfaction and address any concerns or complaints promptly.
6. Prepare tables before and after service, ensuring cleanliness and organization.
7. Assist in maintaining inventory and restocking supplies as needed.
8. Collaborate with kitchen staff to ensure smooth service flow.
9. Process payments and handle cash transactions accurately.
10. Participate in training and development sessions to enhance service skills.

Preferred Candidate:

1. Strong interpersonal and communication skills.
2. Ability to work in a team-oriented environment.
3. Excellent time management and multitasking abilities.
4. Previous experience in a similar role is preferred.
5. Knowledge of food safety and hygiene standards.
6. Positive attitude and a passion for customer service.
7. Flexibility to work evenings, weekends, and holidays.
8. Ability to handle stressful situations with grace.
9. Willingness to learn and adapt to new challenges.
10. Fluency in English and Arabic is a plus.

Skills

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work efficiently under pressure.
• Knowledge of food and beverage pairings.
• Proficiency in point-of-sale (POS) systems.
• Basic math skills for handling transactions.
• Understanding of customer service principles.
• Ability to maintain a positive attitude in a fast-paced environment.

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